Banks across the UK are becoming increasingly aware of clever new tactics fraudsters employ, with a significant rise in spoofing scams. One alarming trend involves scammers spoofing genuine phone numbers, such as the HINV number, to deceive bank customers and gain access to their online banking accounts.
We’ve provided useful links for more information on how to protect yourself from these scams.
What is Number Spoofing?
Number spoofing is a scam where fraudsters use advanced technology to manipulate caller ID, making it appear that the call is from a trusted bank or financial institution.
Key details about number spoofing:
- Caller ID manipulation: Fraudsters can change their caller ID to impersonate a legitimate organisation.
- Similar numbers: Scammers may use a phone number that closely resembles the genuine one, with only a slight difference, such as a single altered digit.
- Never trust caller ID: Always verify the call by dialling a trusted number, such as one from your bank’s official website or the back of your debit card.
How to Protect Yourself from Number Spoofing Scams
Follow these practical steps to safeguard yourself and your business from falling victim to these scams:
- Don’t trust the caller ID: If you receive a suspicious call, never rely on the caller ID as proof of who’s calling. Always call back using a verified number from your bank’s official website or your bank card.
- Use a different phone to call back: If possible, use a different device when returning the call. If you don’t have access to another handset, call someone you know first before dialling the bank to ensure the line is clear.
- Avoid clicking on links in emails or texts: Fraudsters often send fake emails or text messages with links that lead to phishing sites. Always verify the request by contacting the company directly using official channels.
- Know what your bank will never ask for: Banks will never ask you to download software, provide security codes, or send money to a ‘safe account’. If you receive such requests, it’s a scam.
What to Do if You Suspect a Scam
If you suspect you’ve received a scam call or message, report it immediately to the National Cyber Security Centre (NCSC). For further advice on staying safe from fraud, visit the Take Five – Stop, Challenge and Protect campaign.
Act Fast if You’ve Been a Victim of Fraud
If you believe you’ve fallen victim to fraud, contact your bank straight away. Quick action can help protect your accounts and prevent further loss.
Stay vigilant, and protect your finances today!
info@whittakerandco.com
+44 (0) 1686 610662
